Payment Policy

Effective Date: January 1, 2026.

Introduction

At Coffee Gear Direct, operated by House Harkonnen Investments LLC (“we,” “us,” or “our”), we aim to provide a secure and convenient checkout experience for all customers. This Payment Options policy explains the available payment methods, how payments are processed, and the security measures in place when purchasing from coffeegeardirect.com.

Available Payment Methods

We accept payments through Shopify Payments and its authorized payment partners. The payment methods available to you may vary based on your device, browser, location, and eligibility.

Available payment methods may include, but are not limited to:

Credit and debit cards (Visa, Mastercard, American Express, Discover).

Digital wallets and express checkout options supported by Shopify, such as Apple Pay and Google Pay.

Other payment methods made available through Shopify Payments.

All available payment options will be displayed during checkout.

How to Make a Payment

To complete a purchase on our Website:

Select your desired product(s) and proceed to checkout.

Choose your preferred payment method from the available options.

Enter the required payment information using Shopify’s secure checkout.

Confirm and submit your payment.

Once your payment is successfully authorized, you will receive an order confirmation email.

Payment Processing

All payments are processed securely through Shopify Payments and its approved processing partners. We do not store or have access to your full payment details.

Payment authorization is subject to verification by your financial institution or payment provider.

Payment Security

We take payment security seriously and implement industry-standard safeguards.

Encryption:
Our Website uses Secure Socket Layer (SSL) encryption to protect your payment information during transmission.

PCI Compliance:
Shopify Payments and its processing partners comply with the Payment Card Industry Data Security Standard (PCI DSS).

For more information on how your data is handled, please review our Privacy Policy.

Currency

All transactions on coffeegeardirect.com are processed in United States Dollars (USD). If your payment method is issued in another currency, your financial institution may apply conversion rates or additional fees.

Payment Confirmation and Receipts

After completing your purchase:

You will receive an order confirmation email summarizing your order details.

A digital receipt will be provided for your records.

If you do not receive a confirmation email within one hour, please check your spam or junk folder or contact Customer Support.

Fraud Prevention and Verification

To protect our customers and maintain a secure shopping environment:

We may conduct verification checks on certain transactions.

Orders flagged for suspected fraud or unauthorized activity may be delayed, canceled, or refunded at our discretion.

Customer Support

If you have questions or experience issues related to payments, please contact us:

Email: support@coffeegeardirect.com

Phone: (813) 421-5572

Address:
1116 W Carmen St
Tampa, FL 33606
United States

Support Hours:
Monday–Friday, 9:30am–6:00pm Eastern Time (ET).

Changes to Payment Options

We reserve the right to modify, add, or remove payment methods at any time through Shopify Payments. Any changes will be reflected at checkout. We encourage you to review this policy periodically.